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IG Arena App Terms of Use

Term of Service



IG Arena Application Terms of Use (hereinafter referred to as the "Terms") The Terms of Use for the IG Arena Application (hereinafter referred to as the "Terms of Use") shall apply to the use of the IG Arena Application by Aichi International Arena Co., Ltd. (hereinafter referred to as "the Company") and NTT DOCOMO, INC. (hereinafter referred to as "NTT DOCOMO") jointly plan, operate and provide the IG Arena application (hereinafter referred to as "this application"). The Terms and Conditions of Use ("Terms and Conditions") are set forth in the Terms and Conditions. The user of this application (hereinafter referred to as the "User") shall use this application after confirming and agreeing to the terms and conditions of this agreement. If the User does not agree to the Terms of Use, he/she may not use the Application.

Article 1 (Definition)

  1. This service: Refers to the membership registration function of this application or the IG Arena website.
  2. The Functions: The following functions provided by the Service.
    1. Viewing services of various information about IG Arena (events, campaigns, products, announcements, facility information, etc.)
    2. Browsing and operation of the service's ticket sales website and linked services
    3. Browsing and operation of the food and beverage sales site of this service and linked services
    4. Account management services, including registration, modification, and deletion of user account information
    5. Services such as message delivery functions using users' location information
  3. Content: Refers to the content provided by the Service.
  4. User: Refers to all users of the Application or the Service.

Article 2 (Commencement of use of this service)

  1. This Agreement shall take effect from the time the "Start of Use" button displayed on the screen is pressed, regardless of the user's logged-in status on the Application.
  2. Minors who wish to use the Service shall obtain prior consent from a person with parental authority.
  3. A person under curatorship or assistance who is subject to a family court order requiring the consent of his/her curator or assistant shall obtain the prior consent of his/her legal representative (parent or guardian of a minor, or curator or assistant) for consent to these Terms and Conditions.

Article 3 (Prohibitions)

  1. Users shall not engage in any of the following acts when using the Application
    1. Acts that infringe or may infringe on the copyrights, patents, utility model rights, design rights, trademarks, or other intellectual property rights, privacy, honor, or other rights or interests of the Company or any third party
    2. Acts that offend public order and morals or provide information to third parties that offends public order and morals, or acts that may do so.
    3. Criminal acts, acts leading to criminal acts or acts in violation of laws and regulations, or acts that may lead to criminal acts or acts that may lead to criminal acts
    4. Providing information that is or may be contrary to the facts
    5. Acts for the purpose of profit, or acts in preparation for such acts
    6. Acts that place an excessive burden on the facilities related to this application, or acts that interfere with the provision of this application by our company.
    7. Providing harmful programs such as computer viruses through this application
    8. Acts of reproduction, public transmission, communication, transfer, loan, transformation, adaptation, or other use of this Application and the Contents beyond the scope stipulated in Article 5 (Intellectual Property Rights, etc.).
    9. Alteration or falsification, or reverse engineering of this Application or the Contents, etc.
    10. Other actions that the Company reasonably deems inappropriate

Article 4 (Usage fee)

Users can use the Service free of charge but shall bear the communication costs for using the Service at their own expense and responsibility.

Article 5 (Intellectual property rights, etc.)

  1. All intellectual property rights, including copyrights, and other rights pertaining to the Application and the Contents belong to the Company or the rights holder who is the provider of the Contents to the Company.
  2. Users may not use the Service or the Contents beyond the scope of personal use by the user in any way without the permission of the rights holder.
  3. In the event of a dispute between a user and a right holder, the user shall resolve the dispute with his/her own responsibility, and the Company shall not be liable for any compensation or criminal penalty imposed on the user.

Article 6 (Handling of personal information)

  1. The Company will publicly announce the handling of users' personal information in this service in the "Privacy Policy".
  2. The handling of information obtained through this application is set forth in the "Application Privacy Policy" that we have established with respect to the provision of this application, in addition to the provisions set forth in the preceding paragraph.
  3. In providing this service to users, we may outsource a part of our business to a third party. In such cases, personal information may be provided to such third parties under our management and supervision to the extent necessary to achieve the purpose of use.

Article 7 (Planning and operation by NTT DOCOMO)

  1. This service uses the ticket service function operated by NTT DOCOMO and the login function via d account®.
  2. Although NTT DOCOMO is involved in the planning and operation of the Service, these Terms and Conditions are established directly between the user and NTT DOCOMO, and NTT DOCOMO is not a party to these Terms and Conditions.
  3. NTT DOCOMO is not responsible for any matters related to these Terms and Conditions between the user and NTT DOCOMO. However, this does not apply to the ticket service and the login function provided by the Service.

Article 8 (Linking with d ACCOUNT®)

  1. The Service has a login function using the d ACCOUNT® provided by NTT DOCOMO, and with the consent of the user, the user of the Service will be linked to the d ACCOUNT® user. Information obtained through the linkage with the d-account® will be managed and operated in accordance with Article 6 (Handling of Personal Information).
  2. If you use d ACCOUNT ® as your login method for this Application, NTT DOCOMO's liability is limited to the d-account terms and conditions separately stipulated between you and NTT DOCOMO. NTT DOCOMO shall not be liable for any other matters in the use of this Application.

Article 9 (Suspension of provision)

  1. The Company may suspend the provision of all or part of the Functions without prior notice if the Company determines that any of the following events has occurred.
    1. In the event of an earthquake, tsunami, typhoon, lightning or other natural disaster, fire, cyber-attack, infectious disease, epidemic, war, riot, civil war, disturbance, terrorist act, embargo, establishment, amendment or repeal of laws, regulations, orders or dispositions by public authority or other governmental action, act of dispute, transportation failure or other force majeure event occurring in or outside Japan that renders the Application or its functions impossible to provide.
    2. When it is necessary to perform urgent maintenance or construction work on equipment or facilities related to the Service.
    3. When there is a malfunction or failure of the equipment, facilities, etc. used for the provision of this service.
    4. When we deem it necessary to suspend the provision of all or part of this feature for operational or technical reasons.
  2. The Company shall not be liable for any damages incurred by users due to unavailability of the Service as a result of the interruption of the Service in accordance with the preceding paragraph.

Article 10 (Change, addition, or discontinuance of this service)

  1. We reserve the right to change, add, or discontinue all or part of the Service at any time without notice. In no event shall the Company be liable for any loss or damage incurred by users as a result of such changes, additions, or discontinuation.
  2. If we determine that the measures described in the preceding paragraph will have a significant impact on users, we will inform or notify users in advance of the details of the change, addition, or discontinuation. However, in case of emergency or unavoidable circumstances, we may not make such notification or announcement.
  3. In accordance with Paragraph 1, it may be necessary to upgrade or re-download this application. In the event of an upgrade, you may not be able to use all or part of this functionality until the upgrade is completed.

Article 11 (Termination of use of the Service by the User)

  1. Users may terminate use of this service by uninstalling this application or by completing the withdrawal procedure from the IG Arena application membership.
  2. However, the user shall not be able to terminate the use of this application when any of the following items apply
    1. If you have not used a valid ticket purchased through this application
    2. When food and beverages purchased through this application have not been received
  3. Users shall not be relieved of their obligations and claims under these Terms and Conditions to the Company and third parties, which shall remain in effect even after the termination of the Service.

Article 12 (Termination of use of the Service by the Company)

We reserve the right to immediately terminate this service without prior notice to the user if the user violates any of the provisions of these Terms of Use.

Article 13 (Disclaimer)

  1. The Company shall not be liable for any damage incurred by users as a result of using the Service, except in cases of willful misconduct or gross negligence on the part of the Company.
  2. With regard to damages incurred by users due to our company's negligence, we shall only be liable for direct and ordinary damages actually incurred (regardless of whether they were foreseen or not, lost profits, indirect damages, special damages, and damages incurred by third parties are excluded), and the maximum amount of compensation shall be 500 yen.

Article 14 (Elimination of antisocial forces)

  1. The User represents and warrants that he/she does not fall under any of the following items and will not fall under any of the following items in the future:
    1. The person (including, in the case of a corporation or other organization, their own officer) is a member of an organized crime group, a member of an organized crime group, a person who has been a member of an organized crime group within the last five years, a semi-regular member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a swindler pretending to be a social activist, a special intelligence violent group, or another person equivalent to these (hereinafter collectively referred to as a "member of an organized crime group, etc.").
    2. If the user is a corporation or other organization, it has a relationship that is deemed to give rise to control over the management of the business by a member of an organized crime group or other such organization.
    3. Having a relationship that is deemed to be using a member of a criminal organization, such as conducting transactions with the purpose of obtaining wrongful benefits for oneself or a third party, or with the purpose of causing damage to a third party.
    4. Having a relationship that is deemed to be involved in providing funds, etc., or convenience to members of organized crime groups, etc.
    5. If the user is a corporation or other organization, its officers or persons substantially involved in the management of the user have a socially reprehensible relationship with a member of an organized crime group or the like.
  2. The users shall guarantee that they will not commit any of the following acts by themselves or through the use of a third party.
    1. Violent demanding behavior
    2. Unreasonable demands beyond legal responsibility
    3. Threatening behavior or violence in relation to transactions
    4. Any act of spreading false rumours, using fraudulent means or using force to damage the Company's credibility or interfere with the Company's business
    5. Any other acts similar to those listed above

Article 15 (Amendment of Terms and Conditions)

  1. In any of the following cases, the Company may change the Terms of Use by notifying the users in advance. If the Terms of Use are modified, the modified Terms of Use shall apply from the date of modification.
    1. When the modification of these Terms and Conditions is compatible with the general interests of the users.
    2. When the change to these Terms of Use does not violate the purpose of the Service Agreement and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, the content of the change, and other circumstances related to the change.
  2. When a user uses this application after the effective date of the revised Terms of Use, the user is deemed to have agreed to the revised Terms of Use. If the User does not wish to continue using the Application after the modification of these Terms of Use, the User may cancel at any time in accordance with the method set forth in Article 10.

Article 16 (Assignment of rights, etc.)

Users may not transfer, have others succeed, or use as security to a third party all or part of their rights or obligations to the Company under the Terms of Use.

Article 17 (Court of competent jurisdiction)

In the event of any dispute between a user and the Company regarding these Terms of Use or use of the Service, the Nagoya District Court shall have exclusive jurisdiction in the first instance.

Article 18 (Governing law)

The laws of Japan shall apply to the formation, validity, performance, and interpretation of this Agreement.