1. Compliance with Laws and Regulations
In order to realize the protection of personal information, the Company shall comply with the Act on the Protection of Personal Data, the guidelines of each ministry and agency, the EU General Data Protection Regulation No. 2016/679 ("GDPR"), the UK General Data Protection Regulation ("UK-GDPR") and other related laws and regulations.
2. Handling of Personal Information
With regard to the handling of personal information, we have established a management system for the protection of personal information that is appropriate to the actual conditions of our business, and we handle personal information appropriately and carefully in accordance with internal rules and regulations.
(1) Acquisition of Personal Information
When acquiring personal information, we will clearly state the purpose of using and use legal and fair means to acquire the information, such as on the Web or other screens, in writing (e.g., application forms), or orally. In addition, personal information may be acquired from affiliated service providers or joint users or may be acquired in connection with the succession of business due to merger or other reasons. When answering the phone call with a customer, we may record the call to accurately grasp the contents of the order, opinion, request, or inquiry, and to improve our services in the future.
(2) Use and Provision of Personal Information
We will strictly manage personal information and use or provide it only within the scope of the purposes for which we have obtained the consent of the person concerned, except as otherwise required by law. If personal information is to be provided to a third party, the scope of such third party will be specified and clearly indicated.
3. Measures for Safety Management
To ensure the accuracy and security of personal information, we will take reasonable measures against risks such as unauthorized access to personal information and leakage, loss, or damage of personal information. We have procedures in place for reporting suspected breaches of information and will notify you and the applicable supervisory authority if required by law. In addition, if we outsource the storage and processing of personal information to third party service providers, we will ensure that those providers implement appropriate technical and organizational security measures in accordance with the requirements of the GDPR and UK-GDPR.
4. Supervision of Employees and Contractors
We will provide our employees with the necessary education and training to ensure the implementation of security control measures and other appropriate handling of personal information. We may outsource all or part of the handling of personal information in relation to the sales and reception of various products and services, after-sales service, fee-related services, marketing, and other operations. In such cases, we will select a company that is deemed to handle personal information properly and will properly stipulate in the consignment contract security control measures, confidentiality, conditions for re-consignment, and other matters related to the handling of personal information and will conduct necessary and appropriate supervision.
5. Continuous Improvement of Personal Information Protection Management System (Compliance Program)
We will continuously review and improve our management system (compliance program) for the protection of personal information to maintain it in the best possible condition.
Handling of Personal Information
1. Proper handling of personal information
(1) In providing our services, etc., we will acquire information handled as personal information by legal and fair means and will take necessary and appropriate measures to prevent leakage, loss, or damage, and to otherwise manage the information safely.
2. Purpose of use of personal information
(1) In providing services, etc., we handle personal information as described in (2) below to the extent necessary to achieve the following purposes of use. Even after a service contract with a customer is terminated, we may use personal information within the scope of the following purposes of use.
| Purpose of use of personal information | Category of Data | legal basis |
|---|---|---|
|
• Performance of Contracts (i) To provide and maintain services, after-sales services, and perform other related tasks |
Below (2) (i) to (vi) | •Fulfillment of legal obligations (Notification of changes in terms and conditions of use/implementation of security measures) |
|
(ii) To provide information on products, services,campaigns, events, etc. (including advertisements and promotions) of the Company, its group companies and affiliated businesses (including third parties and joint users of personal information), and to send products and prizes incidental to services and campaigns, etc. |
Below (2) (i), (ii), (iv) | Legitimate interests (To carry out marketing related to the Service, excluding direct marketing where explicit consent is required) |
|
(iii) To respond to opinions, requests, inquiries, etc. |
Below (2) (i) to (iv), (vi) | Legitimate Interests (To analyze customer usage/improve service quality) |
|
(iv) To analyze and review usage conditions, to analyze and review the implementation of various measures to improve customer satisfaction, to measure the effectiveness of such measures, to collect and analyze information for product and service planning, to collect and analyze information to improve service quality, etc., and to conduct other analyses and surveys to improve service quality, etc., and to conduct other analyses and surveys |
Below (2) (i) to (vi) | Legitimate Interests (To analyze customer usage/improve service quality) |
|
(v) To prevent the occurrence of fraudulent contracts, unauthorized use, and nonpayment, and to investigate such cases when they occur. |
Below (2) (i) to (iv), (vi) | Fulfillment of Legal Obligations (To analyze customer usage/cooperate in investigations) |
(2) The purposes of use of personal information in the Service are as set forth above. We may use personal information within the scope of the purposes of use described in the "Privacy Policy," "IG Arena Application Terms of Use," and other agreements between you and us, if otherwise specified by us. (3) We may use your personal information that we have properly obtained outside of the Service for the purpose of providing the Service. We may also use such information in combination with personal information obtained through the Service within the scope of the purposes of use described above.
| (i) Name, address, date of birth and other information | Full Name
Address Date of birth Phone Number E-mail address Information on identification documents such as driver's license, passport, etc. |
| (ii) Information regarding application and usage status | Information related to the contents of your application, such as the date of conclusion of the contract
Information related to usage fees, such as billing amount and payment status |
| (iii) Information on payment methods, etc. | Payment method, credit card number, IC card information, etc. |
| (iv) Information related to the contents of services applied for | Usage history of each service
Information related to questionnaire surveys, monitoring surveys, etc. |
| (v) Location information within the arena | Location information, etc., as determined by Wi-Fi or other short-range wireless communications technology |
| (vi) Other information obtained incidental to the provision of various services, such as application reception history, contents of opinions, requests, inquiries, etc. |
(3) Personal information handled by us while performing work entrusted to us by other businesses will be handled only to the extent necessary for the performance of such work.
(4) We may handle personal information for purposes other than the purpose of use, while giving the utmost consideration to the rights and interests of the person in question, if we recognize that any of the following items applies.
| (i) In accordance with laws and regulations. |
| (ii) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual. |
| (iii) When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the person concerned. |
| (iv) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the relevant affairs. |
(5) We may provide the following information for the purpose of providing various compensation services for accidents, etc. that occur in the provision of our services.
| (i) Personal information to be provided to third parties | Personal information described in (2) (i), (ii), (iv) and (vi) above |
|---|---|
| (ii) Third Party Suppliers | Insurance companies listed in our Terms and Conditions |
| (iii)Purpose of use for the provision to third parties | To provide compensation for accidents, etc., that occur in the provision of services |
(6) Notwithstanding the provisions of (1) through (5) above, we may provide personal information to a third party, while giving the utmost consideration to the rights and interests of the person in question, if we deem that any of the following items apply.
| (i) When we have obtained consent from the person in question. |
| (ii) In accordance with laws and regulations. |
| (iii) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual. |
| (iv) When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person concerned. |
| (v) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of the relevant affairs. |
3. Disclosure of Personal Data
In addition to the disclosure described in Section 2(6) above, we may provide your personal data to the following disclosure parties.
(1) We use contractors such as payment companies, application system vendors, and ticket system providers to provide this service, and these contractors will access and process your personal information to the extent necessary to provide this service.
(2) We may disclose your personal information to third parties, including our subsidiaries and business partners, only with your consent or as permitted by applicable law.
4. Sources of Personal Information
We primarily collect personal information directly from you, particularly when you register for and use the Service. In addition, we may obtain personal information from third parties, such as NTT DOCOMO, Inc. and others, including personal information related to the use of the ticketing system provided by NTT DOCOMO, Inc.
In addition, this website uses Google Analytics to collect information on access to this website for the purpose of providing better service. For this purpose, cookies provided by Google Analytics are used on some pages. Please note that this information is not associated with any personal information as stipulated in 2 (2). The data collected by Google Analytics via this website is managed in accordance with Google's privacy policy, and we shall not be liable for any damages resulting from the use of Google Analytics services. For an explanation of Google Analytics' use of cookies and to learn more aboutthe information collected by cookies, please review Google Analytics' Terms of Service and Privacy Policy.
5. Extraterritorial Transfer of Personal Information
We are headquartered in Nagoya, Japan. For the purposes stated in "2. Purposes of Use of Personal Information," we may transfer your personal information to a third country other than the country where you are located, including Japan (or outside the EU for customers located in the EU) (hereinafter referred to as "extraterritorial transfer").
When we transfer personal information outside of Japan, we will take necessary measures to protect personal information, such as implementing measures to ensure an appropriate level of protection and concluding standard contractual clauses as stipulated by the supervisory authority. If you wish to obtain a copy of the standard contractual clauses or other detailed information, please contact us by sending a postal mail to the address listed in "10. Contact for Inquiries Regarding the Handling of Personal Data" below, or by sending an e-mail to the e-mail address listed in "10. Contact for Inquiries Regarding the Handling of Personal Information" below.
6. Retention Period of Personal Information
We retain personal information only as long as necessary for the specific purpose for which it was collected or for appropriate purposes related to compliance with applicable legal, accounting, and record-keeping requirements. For example, we may be required to retain basic information for a period of time after you no longer use our services in order to comply with tax law obligations. If the retention period of personal data is not specifically prescribed by law, we will determine an appropriate retention period, taking into account the volume, nature and sensitivity of the personal data, the potential risk of unauthorized use or disclosure, the purpose for which the personal data is processed and whether that purpose can be achieved by other means, and applicable legal requirements.
7. Disclosure, correction, deletion, etc. of personal information at the request of the customer
(1) Inquiries regarding the contract status of each service, and inquiries regarding correction of personal information will be accepted at the administrative office of each service. Please note that we will only accept inquiries if the person making the inquiry is the customer himself/herself, and if the inquiry is made by a representative (a legal representative or a representative authorized by the customer; the same applies below). The same applies below). In the case of an inquiry by a representative (a legal representative or a representative authorized by the customer; the same shall apply hereinafter), we will confirm that the representative is an appropriate representative.
(2) When we receive a request from a customer (or a proxy) for disclosure of personal information about the customer, we will respond to the request without delay at each service operation office.
(3) When we receive a request from a customer (or a proxy) to correct, etc. (correct, add, delete, or stop using or stop providing to a third party) personal information about the customer, we will investigate without delay. In this case, if the personal information is found to be untrue or the handling of the personal information is found to be inappropriate, we will make the correction without delay. (Requests for correction, etc. should be made to the administrative office of each service.) Please note that even in the event of a request for correction, etc., the Company may not correct all or part of the personal information pertaining to such request in accordance with the provisions of laws and regulations, etc.
(4) When we receive a request for correction or deletion of personal information from the person concerned (or his/her representative), we will respond to the request without delay at each service operation office.
8. Right to Object to Processing of Personal Information
You may have the right to object at any time to the processing of your personal information being processed on the basis of legitimate interests in accordance with applicable law. If you wish to exercise this right, please contact us by sending a postal mail to the address listed in "10. Contact for Inquiries Regarding Handling of Personal Information" below or by sending an e-mail to the e-mail address listed in "10. Contact for Inquiries Regarding the Handling of Personal Information" below.
9. You have the right to withdraw consent or file a complaint with a supervisory authority
You have the right to withdraw your consent at any time if we process your personal data based on your consent in accordance with applicable law. However, if you withdraw your consent, this will not affect the legality of the processing carried out based on your consent prior to the withdrawal. If you wish to exercise your right to file a complaint with the supervisory authority, please contact us by sending a postal mail to the address listed in "10. Contact for Inquiries Regarding Handling of Personal Information" below, or by sending an e-mail to the e-mail address listed in "10. Contact for Inquiries Regarding Handling of Personal Information" below.
10. Contact for Inquiries Regarding the Handling of Personal Information
If you wish to exercise any of the legal rights set forth in paragraphs 6 through 8 above with respect to our handling of your personal information, please contact us or our Data Protection Agent in the EU or the UK through the contact information below.
Company Name: Aichi International Arena Co., Ltd.
Web: Website Contact (contact@aichi-arena.co.jp)
Mailing address: 〒462-0846
1-4-1 Meijo, Kita-ku, Nagoya-shi, Aichi, Japan
Aichi International Arena Co., Ltd. (hereinafter referred to as "the Company") will ask you to provide your personal information through the IG Arena application (hereinafter referred to as "the Service"). In order to ensure the smooth provision of the Service, the Company has established an Application Privacy Policy and strives to protect personal information.
1. Compliance with laws and regulations
In order to realize the protection of personal data, the Company shall comply with the Act on the Protection of Personal Data, the guidelines of the various ministries, the EU General Data Protection Regulation No. 2016/679 (hereinafter referred to as "GDPR") and the UK General Data Protection Regulation ("UK-GDPR"). and other related laws and regulations.
2. Purpose of acquisition and use of personal information
(1) The personal information we collect through the Service is as follows We obtain personal information automatically via the Service or by having you register manually.
| Category of Data | Purpose of Use | Method of acquisition |
|---|---|---|
| (1) Account identifier, first name, last name, cell phone number, email address, address, inquiry details, etc. Information you have entered into the Service | (i) To provide and maintain this service, to provide after-sales service, and to perform other related tasks
(ii) To provide information on products, services, campaigns, events, etc. (including advertisements and promotions) of the Company, the Company group companies, event organizers using venues operated by the Company, and affiliated businesses (including third party providers of personal information and joint users), and to send products and prizes incidental to services and campaigns, etc. To send products and prizes incidental to services, campaigns, etc. (iii) To respond to opinions, requests, inquiries, etc. (iv) To analyze and review usage conditions, to analyze and review the implementation of various measures to improve customer satisfaction and to measure the effectiveness of such measures, to collect and analyze information for planning products and services, to collect and analyze information for improving service quality, etc., and to conduct various other analyses and surveys (v) To prevent unauthorized contracting, unauthorized use, and nonpayment, and to investigate and respond to such unauthorized contracting, unauthorized use, and nonpayment when they occur. |
Automatic acquisition by d-account login or registration by manual input by the customer |
| (2) Smartphone location information | (i) To provide certain functions of the Service
(ii) To provide information on products, services, campaigns, events, sponsor advertisements, etc. (including promotions and advertisements) of the Company, the Company group companies, event organizers who use venues operated by the Company, and partner businesses (including third parties and joint users of personal information) (iii) To analyze and review usage conditions, to analyze and review the implementation of various measures to improve customer satisfaction and to measure the effectiveness of such measures, to collect and analyze information for product and service planning, to collect and analyze information to improve service quality, etc., and to conduct various other analyses and surveys |
Automatic acquisition by the application version of this service |
| (3) Terminal type, OS, and unique terminal ID notified at the time of use of this service | To identify customers when providing this service | Automatic acquisition by this service |
| (4) Usage history of the Service (purchase history, order history, application history, service usage information, date and time of usage, screen behavior, and various notification delivery logs) | (i) To provide information on products, services, campaigns, events, sponsor advertisements, etc. (including promotions and advertisements) of the Company, the Company group companies, event organizers using venues operated by the Company, and partner businesses (including third parties and joint users of personal information)
(ii) To respond to opinions, requests, inquiries, etc. (iii) To analyze usage conditions, to analyze and study the implementation of various measures to improve customer satisfaction, etc., and to measure the effectiveness of such measures, to collect and analyze information for product and service planning, to collect and analyze information for improvement of service quality, etc., and to conduct various other analyses and surveys (iv) To prevent unauthorized contracting, unauthorized use, and nonpayment, and to investigate and respond to such unauthorized contracting, unauthorized use, and nonpayment when they occur. |
Automatic acquisition by this service |
(2) The purposes of use of personal information in the Service are as set forth above. We may use personal information within the scope of the purposes of use described in the "Privacy Policy," "IG Arena Application Terms of Use," and other agreements between you and us, if otherwise specified by us. (3) We may use your personal information that we have properly obtained outside of the Service for the purpose of providing the Service. We may also use such information in combination with personal information obtained through the Service within the scope of the purposes of use described above.
3. Legal basis for use of personal information
We set forth below, in tabular form, the purposes for which we use personal information in connection with the Services and the legal basis on which we rely for processing. In cases where legitimate interests are the basis, we will weigh the impact on your privacy against such legitimate interests. Please also note that with respect to EU and UK residents, we do not knowingly collect personal data on children under the age of 13, and we collect and process personal data on children under the age of 16 only to the extent that parental consent for the child is given or permitted. Furthermore, we do not process any special categories of personal data as defined in Article 9 of the GDPR with respect to you, nor do we make decisions with legal or similar material effects based solely on automated processing, including profiling, using your personal data.
| Category of Data | Method of acquisition |
|---|---|
| (1) Account identifier, first name, last name, cell phone number, email address, address, inquiry details, etc. Information you have entered into the Service | Legitimate Interests:. (To conduct marketing activities, including various campaigns and promotions related to the Service. (However, excluding direct marketing that requires explicit consent)
When it is necessary to fulfill legal obligations (To implement security measures in accordance with applicable laws and regulations) |
| (2) Smartphone location information | Legitimate Interests (To keep your records up-to-date / To analyze your use of the Service / To improve the quality of the Service / To conduct marketing activities including |
| (3) Terminal type, OS, and unique terminal ID notified at the time of use of this service | Legitimate Interests: (To analyze how customers use the Service / To improve the quality of the Service / To operate and manage the Service)
When it is necessary to fulfill legal obligations (To implement security measures in accordance with applicable laws and regulations) |
| (4) Usage history of the Service (purchase history, order history, application history, service usage information, date and time of usage, screen behavior, and various notification delivery logs) | Legitimate Interests:. (To conduct marketing activities, including various campaigns and promotions related to the Service. (However, excluding direct marketing that requires explicit consent) |
4. Acquisition by the information collection module
In addition to acquiring personal information directly from customers as described in the preceding article, we acquire personal information through the following information collection modules embedded in the Service. An information collection module is a program provided by a third party that has functions for acquiring and analyzing user information.
| module name | Module Provider | Information to be obtained | Scope of Use |
|---|---|---|---|
| Google Analytics Google Analytics for Firebase | Google LLC and its wholly owned subsidiaries | Application Usage Application Setting Information Information on terminal model Identification ID issued by the Service ID issued at application startup Attribute information (language, place of residence, zip code, age) | User information will be stored on a server system managed by Google. Google will use such user information within the scope of the purposes of use determined by Google. |
| Firebase Crashlytics | Google LLC and its wholly owned subsidiaries | Application Usage Application Setting Information Application crash information Information on terminal model Identification ID issued by the Service ID issued at application startup | User information will be stored on a server managed by Google. Google will use such user information within the scope of the purposes of use determined by Google. |
| Firebase Cloud Messaging | Google LLC and its wholly owned subsidiaries | ID issued at application startup | User information will be stored on a server managed by Google. Google will use such user information within the scope of the purposes of use determined by Google. |
| B Dash | Data X Corporation | User ID Terminal Information Browser Information Operation Information IP Information Cookie Information | User information will be stored on a server system managed by Data X. Data X will use such user information within the scope of the purposes of use defined by Data X at. |
The information collection modules incorporated in the mobile ordering and ticketing services provided by this application will be displayed on the respective service pages.
5. Provision of personal information to third parties
Personal information will not be transmitted or provided to third parties except in the following cases
(1) Information Collection Module Provider
a. When transmitting the contents specified in Article 2
(2) NTT DOCOMO, Inc. (parent company of the Company)
a. To provide customers with information on our services (including but not limited to membership registration and management, food and beverage, merchandise sales, hospitality business in the arena, and event management business) For the provision of
b. To analyze how customers use our services and to improve our service planning and quality
c. To deliver targeted advertising related to our products and services, such as
d. To promote the NTT DOCOMO, INC. products and services, and to perform other related tasks
(3) Other
a. When necessary for the provision of this service, such as for payment processing companies, application system vendors, and ticket system providers
b. When we have obtained your consent for third parties, including our business partners
c. When we have explicitly obtained your permission in the "Privacy Policy Concerning Your Personal Information" or in other contracts with us.
d. When the provision of personal information to a third party is permitted under the Personal Information Protection Law without the consent of the individual, such as provision in accordance with laws and regulations or provision to a subcontractor in connection with subcontracted operations.
6. Extraterritorial transfer of personal information
We are established and headquartered in Nagoya, Japan, and may transfer your personal information to third countries other than the country in which you are located, including Japan (or outside the EU for customers located in the EU ) for the purposes described in "2. The following is a list of the countries in which the customer's personal information may be transferred to.
When we transfer individuals externally, we will take necessary measures to protect personal data, such as implementing measures to ensure an appropriate level of protection and entering into standard contractual clauses as stipulated by supervisory authorities. If you wish to obtain a copy of the standard contractual clauses or other detailed information, please contact us by sending a postal mail to the address listed in "15. Contact for Inquiries Regarding the Handling of Personal Information" below, or by sending an e-mail to the e-mail address below.
7. Consent to the acquisition, storage and use of personal information
You will be given the opportunity to review and grant your consent to the contents of this Application Privacy Policy when you begin using the Service. Please use the Service after reviewing and understanding the contents of this Application Privacy Policy. In addition, this Application Privacy Policy will be published on the "Home>Menu>Privacy Policy" screen of the application version of the Service.
8. Security control of personal information
To ensure the accuracy and security of personal information, we will take reasonable measures against risks such as unauthorized access to personal information and leakage, loss, or damage of personal information. We have procedures in place for reporting suspected breaches of information and will notify our clients and the applicable supervisory authority if required by law. In addition, if we outsource the storage and processing of personal information to third party service providers, we will ensure that those providers implement appropriate technical and organizational security measures in accordance with the requirements of the GDPR and UK-GDPR.
9. Retention period of personal information
We retain personal information only as long as necessary for the specific purpose for which it was collected or for appropriate purposes related to compliance with applicable legal, accounting, and record retention requirements. For example, we may be required to retain basic information for a period of time after you no longer use our services in order to comply with tax law obligations. If the retention period of personal information is not specifically prescribed by law, we will determine an appropriate retention period, taking into account the volume, nature and sensitivity of the personal information, the potential risk of unauthorized use or disclosure, the purpose for which the personal information is processed and whether that purpose can be achieved by other means, and applicable legal requirements.
10. Rights to disclosure, correction, addition and deletion of personal information
(1) Inquiries regarding the contract status of each service, and inquiries regarding correction of personal information will be accepted at the administrative office of each service. Please note that we will only accept inquiries if the person making the inquiry is the customer himself/herself, and if the inquiry is made by a representative (a legal representative or a representative authorized by the customer; the same applies below). The same applies below). In the case of an inquiry by a representative (a legal representative or a representative authorized by the customer; the same shall apply hereinafter), we will confirm that the representative is an appropriate representative.
(2) When we receive a request from a customer (or a proxy) for disclosure of personal information about the customer, we will respond to the request without delay at each service operation office.
(3) When we receive a request from a customer (or a proxy) to correct, etc. (correct, add, delete, or stop using or stop providing to a third party) personal information about the customer, we will investigate without delay. In this case, if the personal information is found to be untrue or the handling of the personal information is found to be inappropriate, we will make the correction without delay. (Requests for correction, etc. should be made to the administrative office of each service.) Please note that even in the event of a request for correction, etc., the Company may not correct all or part of the personal information pertaining to such request in accordance with the provisions of laws and regulations, etc.
When we receive a request from the person (or his/her representative) to correct or delete his/her personal information, we will respond to the request without delay at each service operation office.
11. Suspension of acquisition of personal information, etc.
The Service does not provide a means to stop the collection or use of personal information. If you wish to discontinue such collection or use, please cancel your membership from the Service. Please note that we may continue to use personal information that has already been acquired at the time of withdrawal from the Service within the scope specified in "2.
12. The right to lodge a claim of significance against the processing of personal data
You may have the right to object at any time to the processing of your personal information being processed on the basis of legitimate interests in accordance with applicable law.
If you wish to exercise this right, please contact us by sending a postal mail to the address listed below under "15. Contact for Inquiries Regarding the Handling of Personal Information" or by sending an e-mail to the e-mail address below.
13. The right to withdraw consent or file a complaint with the supervisory authority
You have the right to withdraw your consent at any time if we process your personal information based on your consent in accordance with applicable law. However, your withdrawal of consent will not affect the legality of any processing carried out on the basis of your consent prior to the withdrawal.
If you wish to exercise your right to file a complaint with the supervisory authority, please contact us by sending a postal mail to the address listed in "15. Contact for Inquiries Regarding Handling of Personal Information" below, or by sending an e-mail to the e-mail address.
14. Changes to this Application Privacy Policy
We may change this Application Privacy Policy from time to time as we upgrade the Service. Please refer to the Application Privacy Policy accompanying the new version of the Service for details of the changes.
15. Contact for inquiries regarding the handling of personal information
If you wish to exercise any of the legal rights set forth in Sections 10 through 13 above with respect to our handling of your personal information, please contact us or our Data Protection Agent in the EU or the UK via the contact information below.
Name of contact: Personal Information Inquiry Desk, Aichi International Arena Co., Ltd. (contact@aichi-arena.co.jp)
■ Method of Inquiry: Mail
462-0846
1-4-1 Meijo, Kita-ku, Nagoya-shi, Aichi, Japan
Handling of Personal Information Obtained through the DOCOMO Information Linkage Service
The website ("https://ig-arena.jp/", hereinafter referred to as the "Website") operated by Aichi International Arena Co., Ltd. (hereinafter referred to as the "Company") is a licensed website under the "TRUSTe for DOCOMO Information Linkage Service" program. This "Handling of Personal Information Obtained through the DOCOMO Information Linkage Service" discloses to all users of this website what we are doing to protect their privacy. TRUSTe is an organization established to build user trust and confidence in the Internet by promoting the proper use of personal information. In order to practice protection of your personal information, this website discloses its privacy practices and agrees to be investigated by TRUSTe for compliance. If you feel that the contents of this Privacy Policy are not being followed, please contact us (Aichi Kokusai Arena Inc., Personal Information Inquiry Desk). After confirming the contents, we will take appropriate measures.
If you do not receive a notification from us that we have received your inquiry, or if you do not receive a satisfactory response to your inquiry, please contact TRUSTe (Official IG Arena App (Web version): https://www.truste.or.jp/wav/watchdog pc.php?id=01713, Arena Official App (iOS version): https://www.truste.or.jp/wav/watchdog_pc.php?id=01714, IG Arena Official App (Android version): https://www.truste. or.jp/wav/watchdog_pc.php?id=01715). TRUSTe will then act as a liaison to the website to resolve your complaint.
Personal Information and Use of Personal Information Obtained through DOCOMO Information Linkage Service
Through the DOCOMO Information Linkage Service, this website obtains information such as the user's name, date of birth, address, telephone number, and e-mail address. This information will be used for such purposes as assisting new member registration, conducting and reviewing our marketing measures and surveys, and improving our services.
Acquisition of information using cookies, log files, etc.
This website uses cookies to improve convenience for users of this service, analyze access conditions, measure advertising effectiveness, and deliver advertisements suitable for members, but they are not linked to users' personal information. In addition, the identification ID of the user's device may be obtained, which is used to enable the DOCOMO Information Linkage Service to function. Cookies can be rejected by the user's browser settings, but rejecting cookies may cause some functions to not operate properly. Please refer to our Privacy Policy and Application Privacy Policy for more detailed information on how we handle personal information.